Colours

•  Colours are approximately only and can vary due to your device screen calibration.
• If you require a specific colour we recommend contacting us to confirm the colours to select to avoid disappointment.
•  Custom products cannot be returned based on the wrong colour selection, as they are custom made to your specifications.

Made to measure Products

• Please allow up to 4 weeks for jackets ,HRCAV vests , custom shirts and up to 8 weeks for English fabric jackets.
• Based on the measurements you provide our team will review your order and we may contact you if we have any questions regarding the measurements.
• Since each item is made specifically for you, we are unable to accept returns or exchanges.

Returns & Exchanges

• LP designs is more then happy to exchange a item or provide a store credit if a incorrect purchase is made online, please contact us prior to returning any item.
• The item must be is unused and in original condition and back to us within 7 days of purchase.
• All postage costs will be the purchasers responsibility.
• Sale items are excluded from our exchange policy and will not be accepted for exchange, credit or refund.
• Since custom orders are made specifically for you we are unable to accept returns or exchanges.

Postage & Delivery

• All our orders are shipped via regular Australia post with a tracking number
• Our in stock items are shipped within 2 -3 business days of your order
• Please let us know if you require your items urgent
• International shipping please email us so we can advise prices

Warranty

• Each item of clothing is quality checked before shipping
• If however an item arrives damaged please contact us within 7 days and we will work with you on  resolving  the problem.

Gift Vouchers

• Gift vouchers can not be redeemed for cash and must be used by the expiry date on the certificate.
• Gift vouchers are valid for 3 years from the purchase date.

Disclaimer

LP Designs Australia  Accepts no liability for loss , damage ,injury or consequent loss to Any person or animal due to misuse or failure of any of our products

Equitana Competition:

• Entry: By entering this competition, you agree to provide your contact details for future marketing communications from LP Designs. One entry per person
• Eligibility: The competition is open to visitors of Equitana who scan the QR code at the LP Designs stand and complete the entry form.
• Prize: One winner will receive a $500 LP Designs voucher.
• Draw: The winner will be randomly selected and notified by 10 am AEDST on Monday, 18th November.
• Privacy: Your data will be stored securely and used only for LP Designs’ marketing purposes.
• Opt-Out: You may unsubscribe from marketing communications at any time.